- Introduction to conflict
- Stages of conflict
- Win/win outcomes
- “I” statements
- When you are in a conflict resolution conversation…
- Unwillingness to resolve conflict
- Action learning
FACILITATION SERVICES
Managing Values is able to provide facilitation services for the following:
- Business planning
- Team building
- Change management
- Staff working groups
An example of a facilitation process we have carried out is a stakeholder dialogue for a multinational company in Australia. This involved designing the facilitation in conjunction with the company and facilitating over 30 sessions throughout the country. These sessions ranged from 1 to 80 participants, and often included hostile stakeholders or those with competing agendas. Stakeholders included staff, management, union officials, public service employees, suppliers and customers.
FIELD EXPERIENCE
- Acting as the external advisor to the ATO on the establishment of the ATO’s Integrity Commissioner Service and identifying the appropriate protocols for the set up of this office and the appointment of the first Integrity Commissioner.
- Co-design with Managing Values Principal, Brian Moran, all training materials and delivery of training modules for the set up of the Federal government’s Ethics Advisory Service
- Membership of KPMG’s Ethics Committee and KPMG’s Foundation
- Membership of the external Advisory Panel for the Australian Minerals Council for several years
- Founding board member of the Australian Ethical Investment Association
- Member of the NSW Police Internal Witness Program Steering Committee
- Founding director of consulting services at the St James Ethics Centre
