This Training Package consists of:

• Design of tailored training program and contents
• Bespoke materials that are relevant to each client’s specific concerns
• Development of Facilitators Guide, training materials, self-paced learning materials and ethical dilemma bank for ongoing skills transfer to selected personnel
• Development of  implementation strategy, including communication strategy and integration strategy to ensure training supports existing organisational frameworks

• A dilemma bank and case studies designed to address the accountability’s of different functional groups and organisational levels within the organisation
• A workshop facilitator PowerPoint presentation designed to set the organisational context for the training and build the business case for ethics management and training

• Facilitation of Train the Trainer Program

Practical ideas for workshop leaders including a guide on what to consider in customising materials for specific purposes e.g. Induction programs, management retreats, leadership modules and performance appraisals.

Our approach:

All our training programs are based on adult learning principles and processes to maximise participant engagement and skill development.  Our experience is that staff need to participate in relevant scenarios and case studies in order to contextualise their own meaning making, working through their personal responses to given situations and having the opportunity to compare these to policy directives.  They also need to be given opportunities to identify and implement recommended frameworks to workplace challenges and issues and by so doing ensure there is consistency in risk management approaches.

To maximise engagement, we design our content to ensure there is opportunities for personal as well as organisational learning.  For many this begins with drawing the boundaries between personal and organisational values.  We then assist individuals to understand how they impact on others and where and when each value set takes priority over the other.

Typically workshops are designed to:

• Reflect the challenges that employees may face and promote principle based decision making
• Empower and enthuse participants to accept personal accountability for workplace decisions
• Assist participants to better understand the macro context of social changes and the resulting new expectations of organisational members
• Make the connection between organisational values and organisational ethical accountability’s
• Differentiate between morality, ethics and legal accountabilities
• Raise employee awareness of the organisation’s values and skill members in value-based decision making as the ethical dimension of organisational culture
• Identify what is particular about the client’s impacts on the community and the associated ethical responsibilities
• Promote a shared understanding of the types of behaviours that will represent the organisations’ stated values in pursuit of its stated goals
• Skill members in differentiating between ethics and probity; identifying and responding to possible conflicts of interest and how to respond to “grey area” issues
• Provide participants with appropriate ethical problem solving models that can be applied in situations of concern
• Provide employees with “a ladder of escalation” to encourage and assist them in responding to perceived issues of concern
• Provide a takeaway ethical decision – making guide

Our client experience:

State Government:

On behalf of this client we researched best practice ethical frameworks with the Chief Executives of 11 major agencies as well as conducting focus groups with key organisational members and groups.  This information was used to design a whole of government ethical framework supported by the following resources:

• An ethical training course, including Train the Trainer programs, Facilitators Guides, Ethical dilemmas, a power point presentation and take-away resources
• Self-paced learning guides for management and non-management
• A communication strategy for Chief Executives to assist with setting the tone from the top and enrich the ethical message
• An e learning module incorporating DVD footage
• A revised performance management approach which embeds aspects of ethical competencies in  managerial kpi’s
• A statement of ethical belief
• Design and delivery of train the trainer workshops in each agency

City Councils:

On behalf of several metropolitan city councils we designed and delivered both ethics and values training packages to assist employees to reconcile their organisation’s values with what employees perceived to be changing ‘traditional public sector’ values. We then facilitated several training workshop programs to promote employee engagement with the refreshed values.

National Retail Service Organisation:

We have recently designed and facilitated a national ethics training program for the top 700 managers in this leading Australian national enterprise.  This program was then cascaded through the organisation’s 37,500 employees.  It was further supported by an e-learning program designed by Managing Values.

The Financial Sector:

We have designed ethics training programs on behalf of several national financial institutions in the banking, insurance and property areas with specific modules designed for each level including:

• Ethical leadership modules
• Middle Manager training modules
• Graduate Induction training programs,
• Typically financial sector initiatives begin by building the business case for ethics and then skilling employees to respond appropriately to the ethical issues we have identified within their workplace contexts.

Professional Service Firms:

Lawyers, accountants, recruitment consultants, infrastructure engineers and judicial professionals have been amongst the professional firms that have used our services to design their ethics and values training programs.

Faith Based Organisations:

Managing Values has a long track record of working alongside faith based organisations especially in their hospitals and schools.  Beginning with mission clarification, we have designed values and ethics initiatives for their secular staff.  We are proud to have worked alongside national and state institutions over several years in this area.